QwikFone - London, United Kingdom
QwikFone
4.04 Reviews
- Verified
Listing - +5Years
With Us
Company name
QwikFone
Location
Unit 4 - Woodward Building, 1 Victoria Road, North Acton, London, London, United Kingdom
Contact number
Website address
Working hours
- Monday: 10:00 am - 6:00 pm
- Tuesday: 10:00 am - 6:00 pm
- Wednesday: 10:00 am - 6:00 pm
- Thursday: 10:00 am - 6:00 pm
- Friday: 10:00 am - 6:00 pm
- Saturday: Closed
- Sunday: Closed
Company manager Ishaan Seth
Establishment year 2010
Employees 26-50
E-mail address
Company description
QwikFone pioneers the telecommunications industry by offering lucrative deals on refurbished mobile devices, the most effective repairs on refurbished phones and selling high quality parts at competitive rates. The company’s team of dedicated account managers cater to customers in order to deliver as per their bespoke requirements. Repair specialists bring their technical expertise to the fore by fixing repairable problems and the parts used for repairs are the ones sold to clients as well, confirming the company’s commitment towards excellence.
Listed in categories
Products & Services (3)
Apple iPhone X 64GB Space Grey Smartphone Unlocked
* While the OLED technology was originaly created by Samsung, Apple obtained it to amp up the specs ...
Apple iPhone 8 64GB Red Smartphone Unlocked
* Processor: Apple A11 Bionic
* Core: 6 cores - 2x Monsoon + 4x Mistral
* GPU: Apple GPU - three-c...
Samsung Galaxy S10E 128GB Single Sim Prism Black
• Phone size: 142.2 x 69.9 x 7.9 mm
• Screen size: 5.8 inches
• Screen type: Dynamic AMOLED HDR10+...
Reviews
5.0
QwikFoneUnit 4 - Woodward Building, 1 Victoria Road, North Acton208 992 5735https://www.yelu.uk/img/uk/j/_1618486229-53-qwikfone.jpg
1
The iPhone X works perfectly
I bought an iPhone X from QwikFone a while back and wanted to give it some time before I post a review. I've had it for a couple of months now and it works perfectly. I have had absolutely no problems with the device.
Upon unboxing the package, the iPhone looked as shiny as a brand-new iPhone and there was the set of accessories the company promises with every phone. I'm very pleased with my purchase with QwikFone and would definitely recommend this brand.
Upon unboxing the package, the iPhone looked as shiny as a brand-new iPhone and there was the set of accessories the company promises with every phone. I'm very pleased with my purchase with QwikFone and would definitely recommend this brand.
5.0
QwikFoneUnit 4 - Woodward Building, 1 Victoria Road, North Acton208 992 5735https://www.yelu.uk/img/uk/j/_1618486229-53-qwikfone.jpg
1
Got a refurbished iPhone X - Looks like new
I did my background check on QwikFone before ordering since I had no previous experience with the brand. When I finally decided to order an iPhone X, my first time to try an iPhone, it was a perfect experience. Everything is as described on the website. The iPhone came in their own box with the company logo on it. The box also contained all the promised accessories brand new. Great experience!
5.0
QwikFoneUnit 4 - Woodward Building, 1 Victoria Road, North Acton208 992 5735https://www.yelu.uk/img/uk/j/_1618486229-53-qwikfone.jpg
1
Return & Refund Policy
The main reason I decided to try ordering from QwikFone is their return policy. Since they provide full refunds if I don't like the phone, there is no risk. So, I ordered a refurbished iPhone 8 and I wasn't disappointed nor did I need to use that return policy! I highly recommend this brand.
1.0
QwikFoneUnit 4 - Woodward Building, 1 Victoria Road, North Acton208 992 5735https://www.yelu.uk/img/uk/j/_1618486229-53-qwikfone.jpg
1
Faulty website & poor customer service
Background on this company:In October 2019 Companies House issued a notice to strike them off the companies register, dissolve their company and attach all their property and rights. You can verify this on Companies House website under
28 Trading (********)
Qwickfone is not a registered company, it is a non entity, warranties issued by it have no value.
They have also traded as:
Gadget Store (Not a registered company)
Ishaan Universal Ltd (Closed down) they had premises in Abby Road which closed down and suddenly popped up again in North Acton as Qwickfone. (Hmmm wonder why? Are they going to close down and open up somewhere else under a different non registered name?)
My experience with them:I ordered a phone on their website, they took payment through PayPal for £190 and the order was not completed by their website, so I did not get my phone. I went into their shop in North Acton and was assured they would reverse PayPal payment and the money would come out of my bank account. This was not the case. They did not reverse the payment through PayPal and the money was taken from my bank account. I raised a dispute with with PayPal and to which Qwikfone did not respond, I phoned and emailed them several times they admitted that it was their fault and their website is faulty but refused to resolve the issue saying I have to take it up with PayPal.
I see Matthew had the same issue with their website on 18/06/20 which he reported to them so this suggests it's an ongoing bug in their website that they are aware of for three months without bothering to fix it. I wonder how many other people have been impacted besides Matthew and myself.
They did respond to my review on Trustpilot but I don't recognise most of their claims in the response.
28 Trading (********)
Qwickfone is not a registered company, it is a non entity, warranties issued by it have no value.
They have also traded as:
Gadget Store (Not a registered company)
Ishaan Universal Ltd (Closed down) they had premises in Abby Road which closed down and suddenly popped up again in North Acton as Qwickfone. (Hmmm wonder why? Are they going to close down and open up somewhere else under a different non registered name?)
My experience with them:I ordered a phone on their website, they took payment through PayPal for £190 and the order was not completed by their website, so I did not get my phone. I went into their shop in North Acton and was assured they would reverse PayPal payment and the money would come out of my bank account. This was not the case. They did not reverse the payment through PayPal and the money was taken from my bank account. I raised a dispute with with PayPal and to which Qwikfone did not respond, I phoned and emailed them several times they admitted that it was their fault and their website is faulty but refused to resolve the issue saying I have to take it up with PayPal.
I see Matthew had the same issue with their website on 18/06/20 which he reported to them so this suggests it's an ongoing bug in their website that they are aware of for three months without bothering to fix it. I wonder how many other people have been impacted besides Matthew and myself.
They did respond to my review on Trustpilot but I don't recognise most of their claims in the response.
Questions & Answers
Have questions? Get answers from QwikFone or Yelu UK users. Visitors haven’t asked any questions yet.
Verified Business
The accuracy of the company profile for QwikFone is validated by the company owner, representative, or directory administrator.
Last update on
Registered with us on
Last update on
Registered with us on