Review of Babybond Lancaster


1.0
Babybond advertise a 30 minute Early Reassurance appointment.

We arrived for our 10.30 appointment a few minutes early. We sat in a waiting room until approx 10.45, the scan itself was rushed and the sonographer casually mentioned I had a cyst on my ovary. Nothing was well explained and we were then thrown out of the room at 10.50 - there was no time for questions.

The sonographer created a report with very little info on, which we waited 5 minutes for and we were then back at our car before 11.00.

We paid £99 for this 30 minute appointment and we're therefore totally disgusted at what we received.

On contacting the manager of this branch we were completely fobbed off, they claimed they only scan for a few minutes as it's safe for the baby. I do not believe they should be able to advertise a 30 minute diagnostic appointment when they are giving people less than 10 minutes.

No refund or rescan of any kind offered just endless excuses - stay away and save your money for a more professional company!!

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